Contacting Deseret Mutual and Missionary Medical

Please use these methods to contact us. Our business hours are shown below.

By Secure Message

Click here to use our secure message feature to contact us.

By E-mail

Please send e-mails, including attachments, to Customer Service. If your e-mail program does not respond, please use the "By Secure Message" option above.

In person

150 Social Hall Ave Ste 170
Salt Lake City, UT 84111-1563

By telephone

Salt Lake City Area: 1-801-578-5600

Toll Free Numbers:

Deseret Mutual: 1-800-777-3622
Missionary Medical: 1-800-777-1647
Canadian Benefits: 1-800-333-6214

If your hearing is impaired, please use Relay Utah through one of these methods:

Dial 7-1-1 or TTY: 1-800-346-4128

Voice: 1-888-735-5906

ASCII: 1-888-735-5907

Spanish: 1-888-346-3162

Speech-to-Speech: 1-888-346-5822

Learn more about Relay Utah

By Mail

Deseret Mutual's mailing address

Deseret Mutual
P.O. Box 45530
Salt Lake City UT 84145-0530

Deseret Mutual's shipping address

Deseret Mutual
179 Social Hall Ave #100
Salt Lake City UT 84111-1542

Missionary Medical's mailing address

Missionary Medical
P.O. Box 45730
Salt Lake City UT 84145-0730

Missionary Medical's shipping address

Missionary Medical
179 Social Hall Ave #100
Salt Lake City UT 84111-1542

By FAX

Deseret Mutual's fax numbers

Medical/Dental Claims: 1-801-578-5903
Member Enrollment: 1-801-578-5933
Savings Plans/Retirement: 1-801-578-5904
Pre-authorization and Prescriptions: 1-801-578-5916
Provider Relations: 1-801-578-5916

Missionary Medical's fax number

1-801-578-5907

Deseret Mutual's Business Hours

Monday, Tuesday, Thursday, & Friday	8 a.m. to 5 p.m., Mountain Time
Wednesday*	9 a.m. to 5 p.m., Mountain Time

* To sharpen our skills to better serve you, we are closed from 8 a.m. to 9 a.m.,
Mountain Time, every Wednesday for staff training.