HIPAA EDI Companion Document

Introduction

At Deseret Mutual, we’re currently accepting HIPAA-compliant transactions through UHINet, a product of the Utah Health Information Network (UHIN). For more information about UHIN and its products, visit www.uhin.org.

We can receive and generate the following HIPAA-compliant transactions:

  • 837 004010X098A1 (professional claim)
  • 837 004010X096A1 (institutional claim)
  • 837 004010X097A1 (dental claim)
  • 270/271 004010X092A1 (eligibility — both batch and real time)
  • 276/277 004010X093A1 (claim status — both batch and real time)
  • 835 004010X091A1 (remittance)

If you want an 835, call our Provider Maintenance Team toll free at 1-800-777-3622 or 1-801-578-5600 in the Salt Lake City area. Press options 1, 3, and then 4 for the Provider Maintenance department. Or e-mail us at edienrollment@dmba.com. For all claims submitted through UHINet, we’re generating an unsolicited 277 claim status transaction (referred to as the 277FE or 277 Front End acknowledgment). This is not a HIPAA-related transaction and is in a 004020 format (visit www.uhin.org for the implementation guide; see How We Use the Unsolicited 277FE below for how we use this transaction). The 277FE replaces and enhances the functionality of the 864 text message for relaying information on submitted claims.

How to Enroll for EDI Transactions

To submit claims electronically (EDI claims submission), please complete the Electronic Billing Enrollment Form and return it to Deseret Mutual either by e-mail, fax, or mail.

Once we receive this form, we’ll contact you to begin the testing process. For more information about our testing procedures, see the Testing Procedures section below.

If your practice is already set up for EDI claim submission and a new provider joins the practice at a later date, please contact Deseret Mutual to enroll that provider for EDI claim submission.

An NPI is required for all EDI transactions. If you need more information about NPIs, call UHIN at 1-801-466-7705, ext. 204, or visit the dedicated CMS Web page (http://www.cms.hhs.gov/nationalprovidentstand).

Deseret Mutual doesn’t store payer ID numbers assigned by clearinghouses (typically 5 digits). To obtain Deseret Mutual’s payer ID number, please contact your clearinghouse.

If you have additional questions about EDI submission, call a Provider Maintenance Representative toll free at 1-800-777-3622 or 1-801-578-5600 in the Salt Lake City area. Press options 1, 3, and then 4 for the Provider Maintenance department. Or e-mail us at edienrollment@dmba.com.

Testing Procedures

When you contact Deseret Mutual to enroll for EDI claims submission, we’ll set you up for testing. Please send all test claims through the production mirror UHIN portal to our test trading partner number (listed below). Payments will not be generated for these test claims. While in this testing phase, if any claims are submitted through the production portal to our production or test trading partner numbers, or if any claims are sent through the production mirror portal to our production trading partner number, they will not be processed.

Testing Information

Production Mirror Sundance
Test Trading Partner Number HT000006-003

We expect to receive test claims with actual (as opposed to made-up) data. For example, we don't want to receive claims for Mickey Mouse with subscriber ID 999999999. We will analyze the structure and content of the transactions we receive and we’ll contact you. We’ll let you know if either a) we did not encounter any problems and we’re ready to accept your claims in a production mode, or b) we encountered problems that need to be addressed before we can switch to a production mode.

Note: If the claims you submit for testing are claims for which you expect payment, these claims must be resubmitted once we have approved the switch to production. We will NOT automatically migrate test claims to our production system.

Once you’ve completed testing and been cleared by the Provider Maintenance Team to begin submitting claims for adjudication, submit all claims through the production portal to our production trading partner number. After you’ve been moved out of the testing phase, any claims submitted through the production mirror to our test trading partner number will still be processed as test claims and not paid. Any claims sent through the production mirror to our production trading partner number will not be processed at all.

Production Information

Production Portal Butch
Production Trading Partner Number HT000006-001

Billing Loop Examples for NPI

The examples below show the billing loops for NPI. The mock NPI is 1234567890.

  • BILLING PROVIDER

    Place the NPI in the NM1 segment of loop 2010AA (Billing Provider), qualified by an XX. The REF segment will be included to report the Tax Identification number (TIN) qualified by an EI. For example:

    HL*1**20*1
    NM1*85*2*BILLING*PROVIDER****XX*1234567890
    N3*123 MAIN STREET
    N4*SALT LAKE CITY*UT*84111
    REF|EI|870000000
  • PAY-TO PROVIDER

    Place the NPI in the NM1 segment of loop 2010AB (Pay-To Provider), qualified by an XX. The REF segment will be included to report the Tax Identification number (TIN) qualified by an EI. For example:

    HL*1**20*1
    NM1*87*2*PAY-TO*PROVIDER****XX*1234567890
    N3*123 MAIN STREET
    N4*SALT LAKE CITY*UT*84111
    REF|EI|870000000
  • RENDERING PROVIDER

    For professional claims only, place the NPI in the NM1 segment of loop 2310B (Rendering Provider) qualified by an XX. For example:

    NM1*82*1*RENDERING*PROVIDER****XX*1234567890
    PRV*PE*ZZ*2585DFDF000X

Help for Mapping Paper Claims

For help mapping the fields on a paper CMS 1500 or UB04 claim form to the proper positions in a HIPAA-compliant 4010 837, review UHIN’s standards:

CMS 1500

UB04

Status of Non-HIPAA-Compliant Claims

As a payer covered by HIPAA, we’re committed to being compliant with the EDI standards for health care as established by the Secretary of Health and Human Services (HHS). All provider transactions must comply with the UHIN standards —adopted by the state of Utah — for use of electronic data interchange. You can review those standards at http://www.uhin.org/pages/standards-specifications.php. We’ll work with individual providers to help them become compliant.

We’ll continue to contact and work with each of our EDI trading partners to assess their readiness, and we’ll help with the testing process. It’s our goal to maintain a smooth flow of payments through effective use of EDI processing.

Eligibility Transactions (270 and 271)

Benefit and eligibility inquiries can be performed using UHIN Transactor (UHINt). UHINt is an Internet-based product used to interface between a medical billing system and UHINet (UHIN’s Internet portal). It can also be used to directly enter claims, eligibility inquiries, etc. To access the information you’ll need to:

  • Download the UHINt tool off www.uhin.org. For more information about using UHINt, please contact UHIN at (801) 466-7705 ext. 200.

Using UHINt to send an eligibility inquiry (270):

  • Login
  • Click on Query, located on the left side of the screen
  • Choose the tab called Eligibility (270)
  • You will need the following details to access benefit information from UHINt:
    • Payer Name – Deseret Mutual
    • Patient’s Deseret Mutual ID Number
    • Patient’s Last Name
    • Patient’s First Name
    • Patient’s Birth Date

The following benefits can be obtained through the 270 transaction:

  • A member’s policy status (active or not active)
  • If a member’s policy is not active, we’ll send the most recent beginning and end dates
  • If a member’s policy is active, we’ll send the end date up to age 26 for dependents only
  • In- and out-of-network benefit information
  • Coinsurance percentage
  • Copayment amount
  • Annual deductible amount for family and individual, as well as the amount applied to the deductible for the year
  • Out-of-pocket annual amount for family and individual, as well as the amount applied to the out-of-pocket for the year
  • Annual visit limitations
  • The number of remaining visits available
  • COB information — we only return the carrier name and the primary record
  • PCP information for Deseret Choice members living in Hawaii

If your practice management system also generates a 270, you may be able to receive this information with a print/display feature directly into your practice management system.

How we Use the Unsolicited 277FE

We’ll generate a series of unsolicited 277 claims status front-end acknowledgements or 277FE.

The first series will report, on a claim-by-claim basis, information on all claims we’ve received in a particular batch. This will be available on UHINet within one business day of receipt. At this point the claims have not entered our processing system and we have not taken legal responsibility for them.

The second series will report whether a claim has been accepted into our processing system or rejected (with the reason why). This second series won’t match up claim-by-claim with any original submitted batch and will most likely contain information on claims submitted in various batches over various days. For claims that are accepted into our processing system, we’ll include the Deseret Mutual Claim Number. This number can be used later on in submitting a 276 Claim Status Request (either in a batch mode or real time).

Preparing for 5010

We’re in the early development stages of preparing for 5010. We will provide more information about 5010 as we get closer to implementation.