Message Board
  • Beginning January 2016, Deseret Mutual health plan participants will have access to a value-added hearing aid savings program that will be administered through TruHearing. Click here for more information
  • 2016 Utah and Idaho Physician Fee Schedule Updates are available through the "Fee Schedule Request" below.
  • 2015 Satisfaction Report of Utah Health Plans, which is conducted by the State of Utah, confirms Deseret Mutual was ranked #1 in customer service and overall customer satisfaction. Click here for more information
  • Provider applications will not be accepted through 2016, as we have determined that our current provider panel is sufficient to meet the needs of our members. We'll update this information when we reopen our panel.

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Important Information About ICD-10 Unspecified CodesFriday, September 16, 2016
At DMBA, we follow ICD-10 processing guidelines established by the Centers for Disease Control for “header codes” and “codes valid for HIPAA transactions.” Based on these guidelines, we must deny claims that use header codes. While these unspecified codes may be valid for billing HIPAA transactions, they don’t meet the appropriate level of specificity for supporting medical necessity. After last year’s implementation of ICD-10, DMBA offered a one-year courtesy grace period, allowing payment for claims billed with unspecified codes. Starting...

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DMBA provider applications and credentialing go paperlessFriday, April 22, 2016
DMBA has implemented a new online provider application and credentialing program. We no longer accept paper applications. To submit a Provider Application Request, visit the Providers section of our website at www.dmba.com. We’ll review the request determine if we need to add additional providers in that specialty to our network. If the request is approved, we’ll email the provider a link to our online Provider Application. All of our credentialing and recredentialing is now done online as well. When providers are due to be recredentialed,...

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DMBA Provider Blog to Replace Provider Update NewsletterThursday, April 21, 2016
It’s baseball season, so we’re throwing you a changeup. New information for providers will no longer be sent through DMBA’s Provider Update Newsletter. We’re replacing the newsletter with the DMBA Provider Newsflash blog. Soon we’ll send an email to our contracted providers notifying them they can subscribe to the blog to read the latest information from DMBA. We want our communication with our contracted providers to continue going as smoothly as possible, so you may want to complete a Provider Update Request on the Providers section...

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DMBA Provider Applications and Credentialing Go PaperlessThursday, April 21, 2016
DMBA has implemented a new online provider application and credentialing program. We no longer accept paper applications. A Provider Application Request must be submitted from the Providers section of our website at www.dmba.com. We’ll review this request to determine if we need to add additional providers in that specialty to our network. If the request is approved, a link to our online Provider Application will be emailed to the provider. All of our credentialing and recredentialing are now done online as...

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ICD-10 Standards Compliance: Helpful Points to Keep in MindThursday, April 21, 2016
Please remember that DMBA follows industry standards, including the ICD-10 (International Classification of Disease, 10th Edition) standards published by the Utah Health Information Network (UHIN). You may view this and other valuable information about ICD-10 on UHIN’s website at www.uhin.org/icd-10. Please keep in mind the following points when submitting claims to DMBA: DMBA follows the Centers for Disease Control and Prevention (CDC) guidelines regarding the processing of header codes and codes valid for HIPAA transactions. Claims with header codes will...

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